Privacy Policy

Last updated: May 19, 2026

1. Information We Collect

When you visit our website, play our VR game, or interact with our content, we may collect the following types of information:

Account data — when you create an account through PlayFab, we collect your username, email address, and authentication credentials to manage your identity and game progress.
Voice chat data — when you use voice chat in multiplayer sessions via Photon Voice, audio data is transmitted in real-time to facilitate communication. This data is not stored or recorded by us.
Gameplay data — match results, in-game actions, session durations, and performance metrics collected via PlayFab to improve game balance and functionality.
Device & connection data — VR headset model, operating system, IP address, and network latency information for matchmaking and optimization.
Analytics data — page views, browser type, device information, and general location data (e.g., country or city) collected via third-party analytics services.
YouTube API data — if you interact with our embedded YouTube content, YouTube may collect data in accordance with Google's Privacy Policy.
Contact information — if you reach out to us via email or social media, we may retain your message and email address to respond.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our VR game and multiplayer experience.
Enable voice chat communication between players during multiplayer sessions.
Manage player accounts, authentication, and matchmaking via PlayFab.
Improve and personalize your experience on our website.
Understand how visitors interact with our content.
Respond to inquiries and support requests.
Comply with legal obligations.

3. Cookies

Our website may use cookies and similar tracking technologies for analytics and functionality purposes. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the site.

4. Third-Party Services

We use the following third-party services that may collect and process your data:

PlayFab (Microsoft) — used for player authentication, account management, leaderboards, matchmaking, and game state storage. PlayFab processes your account credentials, gameplay data, and session information in accordance with Microsoft's Privacy Policy.
Photon Voice (Exit Games) — used for real-time voice chat in multiplayer sessions. Photon transmits audio data between players and does not store recordings of voice communications. Photon's Privacy Policy applies to data transmitted through their network.
YouTube (Google) — embedded videos and channel data. Google's Privacy Policy applies to any data collected through YouTube embeds.
Google Fonts — for typography. Google may log requests for font files.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share anonymized, aggregate data with analytics providers for the purpose of improving our services.

6. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Object to or restrict processing of your data.
Withdraw consent at any time (where processing is based on consent).

To exercise these rights, please contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact

If you have any questions about this Privacy Policy, please reach out to us:

Email: turkeystudio@email.com